Contact American Casinos

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a licensed operator we cover? This page explains how to reach American Casinos and what kind of queries we can actually help with.

What We Can Help With

American Casinos is an independent research and comparison site focused on highest-payout online casinos available to players in the United States. We can help with questions like:

Corrections to bonus terms, payout information, or licensing details on a review
Feedback on how we rank or compare operators such as Raging Bull, Uptown Aces, or the other sites listed on this page
General questions about how RTP, wagering requirements, or withdrawal times work
Suggestions for casinos or topics you'd like us to cover
Reports of broken links or outdated information

What We Can't Help With

We're a review and comparison site, not a casino operator, payment processor, or regulator. That means we're not able to help with the following, and we'd encourage you to contact the relevant party directly instead:

Account issues, deposits, or withdrawals — these need to go through the casino's own customer support team, which is listed on their site
Bonus disputes — the operator's support desk handles these, using the terms attached to the specific offer you claimed
Identity verification (KYC) delays — again, this sits entirely with the casino processing your documents
Legal or financial advice — we're not qualified to advise on individual circumstances

If You Need Support With Gambling

If you're reaching out because gambling has started to affect your finances, relationships, or wellbeing, please don't wait on a reply from us. Our Responsible Gambling page lists deposit and time limit tools, self-exclusion options, and national support services that can help immediately. Most licensed US operators also offer their own self-exclusion programmes and cooling-off periods directly through account settings.

Before You Get in Touch

A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:

Our About Us page explains how we research and rate casinos, and how commercial relationships work
Our Responsible Gambling page covers limit-setting, self-exclusion, and where to find help
Our Terms and Conditions page sets out how this site operates and what our content is (and isn't) intended to be used for

If you're a resident of another country, note that our coverage here is built around US licensing and payment norms — readers outside the US, including the UK, may find our separate coverage of non-Gamstop casinos more relevant to their situation.

A Note on Response Times

We aim to read and respond to messages as quickly as we reasonably can, but as an independent site we don't operate a live support desk. If your query is time-sensitive — particularly anything involving an active deposit, withdrawal, or account lock — contact the casino in question directly rather than waiting on us, since only they can act on account-level issues.

What to Include in Your Message

To help us respond usefully, it's worth including:

The name of the casino your question relates to, if applicable
A brief description of what you're asking about or what looks incorrect
Any relevant page URL from our site, if you're flagging an error

We read every message that comes in, and we take corrections seriously — our ratings and reviews are only useful if the details behind them are accurate.